Easy guides for Dogs and Cats Online

You can now manage your dog, cat and breeder registrations 24/7 on Dogs and Cats Online. Your local council can also assist during business hours if you do not have online access.

Registering dogs and cats

Go to Dogs and Cats Online

1. Select Register
2. Select register my new animal
3. Enter Microchip number, Desexing ID or Transfer code and your Surname. If you haven’t been given these details, select Unknown
4. Check if you have an account—if so, select it and proceed without logging in, or continue as a new owner
5. Ensure your details are correct
6. Complete registration and pay any applicable fee

If you have any difficulties, contact your local council for assistance.

Renewing registrations

All dog, cat, breeder and business registrations expire 30 June each year. Registration renewal notices are sent out, prompting you to re-register and check your details are correct or still current. Log in to check and update your and your animal's details, and pay by credit card, following these seven simple steps.

Go to Dogs and Cats Online

1. Select Register
2. Select Renew Registration
3. Enter renewal code and surname
4. Check your personal details are correct
5. Check your dog and/or cat details are correct
6. Add any new dogs and/or cats
7. Complete payment section*

The fees on renewal notices have been calculated on the information in the system at the time of print and may change. Contact your council if you require assistance.

Transferring dog/cat registration to another owner

Go to Dogs and Cats Online

1. Login using your email address*
2. Select Commence ownership transfer
3. Select animal to transfer
4. Select initiate transfer
5. Enter the new owner’s details (including email or mobile number)
6. Select OK to transfer
7. Provide the transfer code to new owner

*If you can’t remember you password, select ‘Forgotten your password’ to set a new one.

Breeder registration

If you don't have a Dogs and Cats Online owner account, you'll need to register your dog/s or cat/s first. In doing so, you can also register as a breeder. You can also update your breeder registration when completing your registration renewal in July. Breeder registrations are non-transferable.

Go to Dogs and Cats Online

1. Select Login using your email address and secure password
   (select Forgotten your password if you need to reset it)
2. Select Breeder/Pedigree Membership Registration
3. Complete the breeder registration questions
4. Pay the annual fee

If you're not sure of your Dogs and Cats Online account details

1. Select Register
2. Select Register as a breeder
3. Select No/Not sure
4. Enter your details
5. Select your owner account
6. Select Proceed without logging in
7. Complete the breeder registration questions
8. Pay the annual fee

Transfer a microchip record to new owner

When a breeder sells a microchipped puppy or a kitten, they must transfer its microchip record to the new owner. The new owner must then complete the registration into their name.

Go to Dogs and Cats Online

1. Select Register
2. Select Register my new animal
3. Enter Microchip number and your Surname
4. Select Transfer
5. Enter the new owner’s details (must include name, address and a phone number)
6. Save
7. Give the microchip number to the new owner and tell them they need it to register their animal in Dogs and Cats Online.

Searching for breeders

Before you purchase a puppy or kitten, check the breeder is registered in Dogs and Cats Online by performing a ‘breeder search’ (selected from the top menu). Breeder registration numbers must be listed in any advertisement for sale.

Recording a pet as lost

If your dog or cat goes missing, update your animal’s record on Dogs and Cats Online. You can chose to display a message with your contact information if you wish. Therefore anyone who finds your pet can look up the registration disc number in Dogs and Cats Online to contact you.

Go to Dogs and Cats Online

1. Login using your email address*
2. Select your dog/cat record
3. Scroll down to ‘Animal Status’ and select ‘Lost’ from the drop down list
4. Enter a message, for example your phone number, to be displayed publicly until the ‘Animal Status’ is updated.

When your pet is safely home, don’t forget to update the Animal Status to ‘At Home’.

Found a pet

If you find a dog or a cat that appears to be lost, please contact the local Council. Only if it is safe to do so, check for identification on a collar.

If the dog has a registration number, you can search for the owner in Dogs and Cats Online.

Go to Dogs and Cats Online

1. Select Search Lost/Found Animals on top menu
2. Enter the animal’s tag/registration or microchip number
3. Select Search

Updating information

You must keep your details current. If your pet is missing and taken to a council, vet or shelter; they'll scan it for a microchip; look up the number in Dogs and Cats Online; then contact you.

You can update your address, phone numbers or secondary contact, during the renewal process or when you log into your owner account. Alternatively, contact your local council for assistance. When you modify your personal details, your pet records (microchip and council registration) which are linked to your account will update automatically.

When your pet dies

To stop receiving registration renewal notices, you can record you pet as ‘deceased’ for following the steps below. Alternatively, notify your local council as soon as you can.

1. Log into your Dogs and Cats Online account
2. Click on the animals name from your owned animals list
3. Scroll down to the field 'Animal Status'
4. Select 'deceased' from the drop down list (normally set 'at home')
5. Enter the date of passing
6. Save changes