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Easy guides for Dogs and Cats Online

You can now manage your dog, cat and breeder registrations 24/7 on Dogs and Cats Online. Your local council can also assist during business hours if you do not have online access.

Registering dogs and cats

Go to Dogs and Cats Online

  1. Select Register
  2. Select register my new animal
  3. Enter Microchip number, Desexing ID or Transfer code and your Surname. If you haven’t been given these details, select Unknown
  4. Check if you have an account—if so, select it and proceed without logging in, or continue as a new owner
  5. Ensure your details are correct
  6. Complete registration and pay any applicable fee

If you have any difficulties, contact your local council for assistance.

Transferring dog/cat registration to another owner

Go to Dogs and Cats Online

  1. Login using your email address*
  2. Select Commence ownership transfer
  3. Select animal to transfer
  4. Select initiate transfer
  5. Enter the new owner’s details (including email or mobile number)
  6. Select OK to transfer
  7. Provide the transfer code to new owner

*If you can’t remember you password, select ‘Forgotten your password’ to set a new one.

Breeder registration

If you don't have a Dogs and Cats Online owner account, you'll need to register your dog/s or cat/s first. In doing so, you can also register as a breeder. You can also update your breeder registration when completing your registration renewal in July. Breeder registrations are non-transferable.

Go to Dogs and Cats Online

  1. Select Login using your email address and secure password
    (select Forgotten your password if you need to reset it)
  2. Select Breeder/Pedigree Membership Registration
  3. Complete the breeder registration questions
  4. Pay the annual fee of $75

If you're not sure of your Dogs and Cats Online account details

  1. Select Register
  2. Select Register as a breeder
  3. Select No/Not sure
  4. Enter your details
  5. Select your owner account
  6. Select Proceed without logging in
  7. Complete the breeder registration questions
  8. Pay the annual fee of $75

Transfer a microchip record to new owner

When a breeder sells a microchipped puppy or a kitten, they must transfer its microchip record to the new owner. The new owner must then complete the registration into their name.

Go to Dogs and Cats Online

  1. Select Register
  2. Select Register my new animal
  3. Enter Microchip number and your Surname
  4. Select Transfer
  5. Enter the new owner’s details (must include name, address and a phone number)
  6. Save
  7. Give the microchip number to the new owner and tell them they need it to register their animal in Dogs and Cats Online.
Microchip instruction leaflet for breeders (with leaflets for new owners)

Searching for breeders

Before you purchase a puppy or kitten, check the breeder is registered in Dogs and Cats Online by performing a ‘breeder search’ (selected from the top menu). Breeder registration numbers must be listed in any advertisement for sale.

Recording a pet as lost

If your dog or cat goes missing, update your animal’s record on Dogs and Cats Online. You can chose to display a message with your contact information if you wish. Therefore anyone who finds your pet can look up the registration disc number in Dogs and Cats Online to contact you.

Go to Dogs and Cats Online

  1. Login using your email address*
  2. Select your dog/cat record
  3. Scroll down to ‘Animal Status’ and select ‘Lost’ from the drop down list
  4. Enter a message, for example your phone number, to be displayed publicly until the ‘Animal Status’ is updated.

When your pet is safely home, don’t forget to update the Animal Status to ‘At Home’.

Found a pet

If you find a dog or a cat that appears to be lost, please contact the local Council. Only if it is safe to do so, check for identification on a collar.

If the dog has a registration number, you can search for the owner in Dogs and Cats Online.

Go to Dogs and Cats Online

  1. Select Search Lost/Found Animals on top menu
  2. Enter the animal’s tag/registration or microchip number
  3. Select Search

Updating information

You must keep your information up to date in Dogs and Cats Online. If you change address or phone numbers, update your owner account by either logging in or seeking council assistance. Updating your owner details will automatically update your pet records (microchip and council registration) linked to your account.

If your dog or cat goes missing and it’s collected by or taken to council, a vet or shelter, they can scan it for a microchip. They’ll then look for the microchip number in Dogs and Cats Online and contact you.

On the sad occasion your dog or cat passes away, update your pet’s record by selecting ‘deceased’ from the ‘Animal Status’ drop down menu or notify your local council at the earliest convenience. This will stop registration renewals being sent to you for that animal.